Continuity Control

What if...

You’ve got an increasing number of system controls to keep track of?
You need to identify, measure and control risk across a spectrum of risk categories?
You’re a department of one?
You’re time pressed to keep up with regulatory changes?

Welcome to Darren’s Challenge: pre-Control

As the IT and security manager at a $91.4 million-asset community focused bank, Darren Magee wears a lot of hats within the organization. Time is a precious commodity and keeping everything organized, on track and up-to-date is crucial. As a manager, Darren was looking for a way to automate audits, system updates, routine system reviews, security protocols and recovery plans. With the complexity and increase in regulatory processes brought about by regulatory reform, Darren needed a better way to manage risk within his institution. A manual handwritten approach was no longer feasible or operationally practical.

The right man for the job

When it comes to IT and security management, the bank relies on Darren to make sure everything is up to speed. Darren has been with the bank since its beginning in 2006, and during his 4 years has been instrumental in working to establish and put in place processes to handle points of risk, monitoring activities and a solid disaster recovery plan. He has a background in information technology and help desk management and, in keeping with the culture of the bank, is customer-focused in his approach to his responsibilities. With an ever-changing regulatory environment he believes automation is key to being able to devote more attention to servicing the needs of the bank’s customers.

Finding Control

What Darren was looking for when he found Continuity Control was a way to automate and better manage network, system, backup, security, and disaster recovery activities. “Banking is not an easy process with all the rules and regulations to keep track of. Change is constant, and I had found myself keeping track of activities on clipboards, sheets of paper and notebooks. This took me away from serving our customers, and I needed a better way to manage it all. I had considered moving everything to a Microsoft SharePoint Solution. However, that meant even more work to add yet another system to manage, monitor, support, etc. It also lacked the full functionality I was looking for. What Continuity Control offered me was an affordable yet better solution. One that they manage, maintain, back up, support, enhance and keep up-to-date. Control takes me through the steps of what needs to be done and provides me with the visibility I need to make sure everything is handled in a timely manner.” Control was the right solution at the right time.

Why Continuity Control?

Paperless. Rather then having to keep track of everything manually, Control electronically provides regular notices, often daily, reminding Magee to check his system logs, back up data, check the security cameras, etc. Magee comments, “this tool simply helps me manage operations better.”

Easy to Access offsite. Magee notes, “the simple to use browser interface enables me to access the solution from anywhere that I have access to the Internet. I am constantly on the go in my position, and Continuity Control keeps me on track and offers me complete visibility – any time, any where."

Easy to use. With everything that needs to get done in one place and an easy to navigate browser interface, using the solution is easy. Control ensures that critical compliance work gets done in a fraction of the time and delivers real-time reporting to satisfy oversight requirements.

The way compliance should be managed

According to Magee, “Continuity Control manages the application freeing up valuable time for us to devote to better serving our customers. I am very happy with the solution and support I receive from the folks at Continuity Control. I am even more pleased that they continue to solicit user input and enhance the solution.”

The power of the Cloud for IT

Delivered by Continuity Control using a SaaS (Software as a Service) or “in the cloud” model, Control uses the Internet to perform tasks traditionally performed on a computer located within the bank. Benefits to Darren include the ability to save time and avoid frustration by providing the solution seamlessly within his organization, eliminating the worry of maintaining and supporting another system on-site.